Your satisfaction is paramount at Sunday II Sunday. If a product reaches you in a condition that is less than satisfactory, we are committed to making it right. We offer returns within 30 days of purchase if you find the product unsatisfactory. To facilitate a smooth and easy return process, we encourage you to use our Happy Returns portal, available at mysunday2sunday.happyreturns.com.
For products that arrive damaged, please reach out to us within 7 days of the purchase date and share photos so we can understand and address the issue. Please be aware that Sunday II Sunday is not liable for goods damaged in transit.
Kindly note, we are unable to issue refunds for digital products or for products that have been used.
Upon reviewing and approving your return through the Happy Returns flow, we will process a refund to the original payment method used. Please allow up to 7 business days for the refund to appear in your account.
Refunds will be based on the actual amount paid for the product, regardless of any discount or promotion applied at the time of purchase.
To report a damaged product or initiate a return for an unsatisfactory product, please follow these steps:
- Visit mysunday2sunday.happyreturns.com and follow the instructions within the Happy Returns portal.
- For damaged goods, you may also send an email to email@example.com with your order number, name, and address, and include photos and detailed information about the issue.
- Our customer service team may reach out to you for further information if necessary.
- Once your complaint has been assessed and approved, we'll process the refund to your original payment method.
Your trust is invaluable to us, and we strive to make your experience with Sunday II Sunday positive and fulfilling. We're always here to assist you with any questions or concerns.
Sunday II Sunday reserves the right to change or modify our policies at any time without prior notice. However, any changes will be posted on this page and will take effect immediately upon publication. Please review our policies periodically to stay informed.